We are committed to preserving the privacy of all visitors and purchasers of our website. Please read the following Policy to understand how we use and protect the information that you provide to us. 

 

The purpose of this Policy is to set out the purposes for which, and the manner in which, we may collect and use personal information that we may obtain about you. By either registering your email to get information from us or by providing order information you consent and agree to us using your information in accordance with this policy. Please read the policy carefully.

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1 Use of your personal information

 

1.1 When you register and/or use this Website:

 

(a) You may be asked to provide certain information such as your name, address and other contact details and credit/debit card or PayPal details. We do not store your credit/debit card and/or PayPal details;  

 

(b) We may gather other information about you, including personal data provided in any messages you send via the Website and any emails and letters that you send to us.

 

1.2 We may use information that you provide to us or that is obtained by us:

 

(a) to register you with our Website and to manage any orders you placed with us; 

(b) to administer our Website services;

(c) to fulfil our agreement with you and to process your purchases and obtain payment;

(d) to send you email notifications and updates about your purchase;

(e) to notify you about important changes and developments the Website;

(f) to analyse your purchasing preferences (for example, market, customer and product analysis) to enable us to:

(i) to review, develop and improve the products which we offer and to enable us to provide you and other customers with relevant information through our marketing programme(s);

(ii) where you have consented, or where we have a legitimate business interest to do so, to send you information about our products and services) including special offers, discounts, offers, competitions which we consider may be of interest to you by any of the following methods: 

(i) email;

(ii) SMS text messages and other electronic messages such as picture messaging;

(iv) post; and/or

(v) social media.

 

1.3 We may store and process your information on our own information technology systems.

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2 How can I get my name removed from the Getting Personal mailing list?

 

2.1 If you have opted in or otherwise qualify to form part of our mailing list and no longer wish to receive our newsletter or other promotional communications, you may opt-out of receiving such communications by following the instructions that are included in each communication. 

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3 Security

 

3.1 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will treat all of your information in strict confidence and we will endeavour to take all reasonable steps to keep your personal information secure. However, the Internet is not a secure medium and we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. We will retain your information in accordance with the retention periods in this policy or for as long as the law requires.

 

3.2 Where you have entered your credit/debit card and/or PayPal details for payment of goods or services on the Website, we will not store your credit/debit card and/or PayPal data.

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4. Your rights in respect of your data

 

4.1 You have the right to know what personal information we hold about you and you are entitled to ask us to:

(a) what personal data we collect about you, how we collect it, how we process it, how we control it, who we share it with and how long we store it for;

(b) to delete, correct or update the personal data we hold about you; and

(c) we do not use email addresses that are scraped or copied and pasted from the web, or harvested in any way;

(d) we do not email people who have requested to be removed from our mailing lists.

 

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5 Mailing practices

 

5.1 We do not modify the headers of any message in such a way that purposefully makes the origin of the message unclear.

 

5.2 All undeliverable addresses are removed from all future mailings after no more than 3 bounce-back messages or failed deliveries. 

 

5.3 All mailings provide clear and simple to follow instructions for opting-out of future mailings and all subscribers will be removed within 48 hours of making a request.

 

5.4 Information submitted to us is only available to our company for the purposes of contacting members of our lists.

 

5.5 If you receive an email message that you think is spam which is sent from us please let us know the details of the email using the email address detailed below and we will investigate the matter.